Set your default costs
Open Balanik, go to the Costs tab and fill in Default costs. Use amounts excluding tax you can reclaim.
- Carrier cost per shipment: what you pay the carrier. Each shipping line on an order counts as one shipment.
- Payment fee (%) and Fixed payment fee per order: your payment provider’s rate. The percentage applies to the order total including tax.
- Other costs per order: packaging, labels or anything else you pay on every order.
- Fixed costs per day: overhead that doesn’t depend on orders.
Set Applies from and press Save defaults. To cover the orders you import, pick a date at or before your oldest order.
Some orders have no carrier cost. Orders with only virtual products have none. Local pickup costs zero unless you set a cost for it. A physical order with no shipping line uses your default.
Set costs per payment option and shipping method
Below the defaults, Your payment and shipping setup lists the payment options and shipping methods your customers used in the last 90 days. Each row shows how many orders used it. Payment methods you’ve switched on and shipping methods you’ve set up are listed too, even before their first order.
Payment options
Each row is a payment option as customers saw it at checkout, such as MobilePay or card. Under it you see the payment plugin it went through (the gateway), such as QuickPay or Stripe. Fee now shows the rate Balanik uses today and where it comes from: Own rule, the gateway’s rule or Default rate. If the gateway records its fees, Recorded by the gateway shows the average rate it charged.
Press Set fee on the row.
Under Applies to, choose this payment option only, or every payment through that gateway.
Set Applies from.
Enter the Fee (%) and the Fixed per order amount. If your provider charges a minimum or caps its fee, add a Minimum or Maximum. Press Save fee.
The most specific rule wins. A payment option’s own rule comes first, then its gateway’s rule, then your default rate. A fee the gateway recorded on the order beats all of them.
Shipping methods
Each row is a shipping method in one of your shipping zones. You see how many orders used it, what customers paid for shipping on average and which countries the parcels went to.
Press Set cost on the row.
Set Applies from.
Choose a Country from those this method shipped to, or leave All countries.
Enter the Carrier cost per shipment. If bigger orders cost more to send, add Plus per extra item. Press Save cost.
Enter what the carrier charges you, even when the customer chose free shipping. Each item after the first adds the extra-item cost, counted by quantity: three items cost the carrier cost plus the extra-item cost twice. A rule for one country replaces the rule for the whole method, so add the extra-item cost there too if it applies.
Updating from an older version? Balanik fills in the payment option and destination country for orders it imported earlier. It works in small batches while the dashboard is open. Until then, those orders use their gateway’s rule, and shipping rules go by the billing country where Balanik has one.
Recorded fees replace the estimate
Balanik reads the actual fee from orders paid through the official Stripe, WooPayments and PayPal Payments plugins, when they record one. That fee replaces your percentage and fixed fee. If the fee is missing or in another currency, your estimate applies.
To see which one applied, open Orders and press Explain profit on an order. The Payment fee line names the source, such as a fee Stripe recorded or your rule for MobilePay. Orders you imported earlier keep their saved fee until you import them again.
| Line | Rule | Amount |
|---|---|---|
| Order total incl. tax | 125.00 | |
| Payment fee | 1.4% of 125.00 + 0.25 | −2.00 |
| Carrier cost | One shipping line | −5.90 |
| Other costs | Per order | −1.00 |
| Order costs | −8.90 |
Add recurring expenses
Rent, apps and salaries go under Recurring expenses. To add one:
Enter a Name and the Amount, excluding tax you can reclaim.
Under Per, choose Month, Year or Day.
Set From. Add Until (optional) if the expense has an end date.
Press Add expense.
Balanik spreads each expense over the days it covers. A monthly amount is split across that month’s days, so every calendar month adds up to the exact amount. A yearly amount is split across the days of the year. Expenses count as overhead on the Overview, in Live and in the summary email.
To stop an expense, press End today next to it. Earlier days keep it. You can save up to 100 expenses.
Exchange rates for ad spend
If an ad account bills in another currency, add a rate under Exchange rates before you import its spend. Enter the Source currency, then how many units of your reporting currency one unit equals. Press Save rate.
Spend that was already imported keeps the rate it used. A new rate applies to newly imported days, so past reports aren’t revalued at today’s rate.
These rates are for ad spend only. Balanik reports in one currency per install. Orders placed in another currency are left out of the figures and counted in the notes.
How dates work
Every rule applies from its date until a newer rule of the same kind starts. To change a cost, save a new rule with a later date. Orders keep the rules in force on the day they were paid. Saving a rule with the same type, method, country and date replaces it. All your rules are listed under Saved rules. To remove a shipping, payment or exchange-rate rule, press Remove next to it. Reports then use the next rule that matches.
Figures are estimates before income tax. Refunds don’t reverse product, carrier or payment costs automatically.